Firefox Desktop Version 157 TLS key logging warning — Norton 360 Standard is suspected, but HTTPS scanning tests did not resolve it and so I need help with identifying the root casues and sepcifc steps to eliminate this warning

My system • Windows 11 on a Dell laptop. • Firefox Version 157, my default browser. • Norton 360 Standard. • Two Firefox profiles; the warning appears in both. • Firefox … (lire la suite)

My system • Windows 11 on a Dell laptop. • Firefox Version 157, my default browser. • Norton 360 Standard. • Two Firefox profiles; the warning appears in both. • Firefox Troubleshooting Mode does not eliminate the warning https://support.mozilla.org/en-US/kb/sslkeylogfile-warning?utm_source=chatgpt.com


What I have observed The warning appears on Firefox network-error pages, including when the internet is disconnected or I enter an incorrect URL. A particularly reproducible example occurs after I successfully log in to Kotak Net Banking and select Help → Raise a Query. Firefox then displays a connection/privacy warning associated with the embedded page. I do not see the same behaviour in Chrome or Firefox Private Browsing when performing the equivalent Kotak steps. Troubleshooting already completed 1. Norton Safe Web HTTPS scanning was disabled and re-enabled without resolving the issue. 2. QUIC/HTTP3 scanning, WebSocket Protocol Scanning and DNS/DoH scanning were individually tested without resolving it. 3. Firefox Enterprise Policies are inactive. 4. I found no SSLKEYLOGFILE entry in either Windows User Variables or System Variables. 5. Norton and Dell malware scans found no malware. 6. The warning also occurs when I connect through a mobile phone hotspot rather than my usual BSNL connection. Questions for Mozilla's technical contributors 1. Does this warning establish that Firefox detects SSLKEYLOGFILE, or could another mechanism produce the same message? 2. Can the variable be inherited by Firefox from a parent process or injected into its running process even when it is absent from the Windows User and System Variables? 3. What is the safest way to identify which process or security product is setting it on Windows 11? 4. Is there a known interaction between Firefox 157 and Norton 360 Standard that could explain this behaviour? 5. What evidence should I collect to distinguish a Norton issue from a Firefox issue without disabling security protections or modifying Windows settings? I am not looking to disable security features indiscriminately. I want to identify the actual cause and, if Norton is responsible, determine the precise setting that needs attention. I would particularly appreciate a response from a contributor with Windows networking, Firefox TLS or security-software diagnostic experience. Thank you.

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Where is my History?

Updated to 160.0 a few days ago on my laptop. Went to view my History for reference today, only to find today's...and only today's...History, with NO previous dates. Hm… (lire la suite)

Updated to 160.0 a few days ago on my laptop. Went to view my History for reference today, only to find today's...and only today's...History, with NO previous dates. Hmmm and grrr. OK, am I logged in? Yes. Hmmm. OK, I share Sync with my mobile device; maybe they're "backed up" there. I use quotes because the unchecking of the History box in Sync could/will wipe them. So I looked at my mobile device, and the History check box was unchecked. Hmmm, possibly not good. History goes back at least 2 weeks, good. Last auto-sync 1-hour ago. I remember unchecking the box, for memory reasons, previously, some time ago. OK, let's check the box now, to Sync today's History from the laptop (still working on the mobile device...). The mobile device took a couple of minutes to Sync; the only device it was Syncing with, the laptop, only had 15 History pages in total! So what took so long? After that, I went to the laptop, and initiated Sync from that browser. At least a couple of minutes later, it was done, and the History was restored/recovered. QUESTION: Where was it restored from? Firefox account cloud backup storage via Sync? Local browser storage on my mobile device via Sync? Was this a glitch in vers. 160.0? release? Was there any instruction to re-Sync on the "What's New in Firefox 160.0" webpage? (Good thing I know a few things! But this is taking my time to diagnose!)

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Social Security Website Sign-In Access Issue

https://secure.ssa.gov/acu/FIS/vu?a=|/myssa/myhub/start?utm_campaign=myssa&utm_source=di_marketing&utm_medium=email&utm_id=id_me This site returns the followi… (lire la suite)

https://secure.ssa.gov/acu/FIS/vu?a=|/myssa/myhub/start?utm_campaign=myssa&utm_source=di_marketing&utm_medium=email&utm_id=id_me

This site returns the following error (do not have issue with other sites that I am aware of):

Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

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Google Sheets are blacked out, Google Docs are white-ed out (aka blank!)

Good morning! My job requires working almost exclusively with Google Drive apps. This morning—soon after the update to Firefox 160, I assume—all my google Docs and Google… (lire la suite)

Good morning! My job requires working almost exclusively with Google Drive apps. This morning—soon after the update to Firefox 160, I assume—all my google Docs and Google Sheets are, well, pretty much gone.

I am using Firefox 160, as mentioned, on an iMac running MAC OS 15.7.9

Here are the issues (see attached screenshots for reference):

  • Google Docs are completely white-ed out...except for images. I can type, and clearly the text I type is there (I can copy the page and paste it into Pages on my desktop and it looks normal). But text is invisible. Selecting text give no visibility. Changing the color of the text has no effect.
  • Google Sheets, on the other hand, are a mix of black and white blocks. Some cells are completely black, others are completely white. I can see the original formatting and text if I put my cursor in a cell, but once I hit return or otherwise remove it, the cell returns to either white or black. (Note—I have been seeing weird white-out sections of cells recently, where some text in random cells is partially obscured, but nothing this extensive)

I have restarted my computer, and reloaded Firefox twice. I really have no idea what else to do, and my work has ground to a halt. Any help will be MUCH appreciated!

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How can/Why can't I see when and where a fingerprinting attempt was blocked? (Version 160.0)

Firefox Version 160.0 Protections Dashboard tells me it just blocked fingerprinters. In order to block it, Firefox must recognize it and I can't Imagine Firefox wouldn't… (lire la suite)

Firefox Version 160.0

Protections Dashboard tells me it just blocked fingerprinters. In order to block it, Firefox must recognize it and I can't Imagine Firefox wouldn't be aware of the tabs and urls it happened at.

Hence, how do I inspect it? I want to know when and where the attempts came from.

A quick search online suggests there is no way of finding out these details with Firefox If this is true, why? I think I/we ought to know, since this concerns users personally.

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Not receiving authentication code.

Firefox had signed me out of the Web sometime last night, I left it signed in and woke to being signed out. Tried to sign back in, but haven't received the codes. At one … (lire la suite)

Firefox had signed me out of the Web sometime last night, I left it signed in and woke to being signed out. Tried to sign back in, but haven't received the codes. At one point it said I attempted to many times. Im signed in everywhere else but my laptop.

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Can you help local NPR station fix lack of audio?

My local NPR station hasn't had audio for many, many months & they don't know how to fix it. https://www.wvtf.org/ And, yes, it works in Chrome but I'm a Firefox-on… (lire la suite)

My local NPR station hasn't had audio for many, many months & they don't know how to fix it. https://www.wvtf.org/ And, yes, it works in Chrome but I'm a Firefox-only sort; I've been using (and supporting) Firefox since the early days. Still this is such a miserable situation.

It is probably approaching a year since I was able to listen online to live or recorded content on their site..

I've reported the problem to them and have submitted a broken website report many times to Mozilla.

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How to turn Clean Links OFF?

Firefox has turned Clean Links ON by default. But, that messes up saving text from a webpage into OneNote which automatically saves the link to the page the text comes fr… (lire la suite)

Firefox has turned Clean Links ON by default. But, that messes up saving text from a webpage into OneNote which automatically saves the link to the page the text comes from. Now all we get is a link for the Home page of the website, making it practically impossible to find the page we need that the text reference is in. This is a deal breaker for using Firefox if this can't be turned off, but no search in Help has given me any info to turn it off. Thanks in advance for any help.

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Amazon Sign-In

Every time I try to enter my password to sign into Amazon.com I get this weird security alert. See the attached image. No other login from any other website gives this al… (lire la suite)

Every time I try to enter my password to sign into Amazon.com I get this weird security alert. See the attached image. No other login from any other website gives this alert. I cannot proceed unless I address it. Please tell me how to stop this security alert from appearing.

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Finding out what is causing the OOM error

Firefox crashes several times a day with various different OOM errors. This is the only machine which does this, the rest of my machines with the exact same configuration… (lire la suite)

Firefox crashes several times a day with various different OOM errors.

This is the only machine which does this, the rest of my machines with the exact same configuration and other factors don't.

Just This Machine.

So how do I troubleshoot this machine.

Note: Does not matter if I'm in troubleshooting mode, it will crash abruptly.

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Where do extensions store their data. EG Tab Session Manager

Where do extensions generally store their data. EG Tab Session Manager. In this case there is a tab for storing backups but nothing is said about where the basic data i… (lire la suite)

Where do extensions generally store their data. EG Tab Session Manager. In this case there is a tab for storing backups but nothing is said about where the basic data is stored.

I assume it's somewhere in the profile info, but the files generally have impenetrable names. Most of the extension devs aren't easy to contact.

MacOS 15.8.3. Firefox 160.0

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cannot open rcgroup forums in firefox works okay in other browsers

I have done a clean install of firefox on my new pc and I cannot access the Rcgroup forums (very very slow to access if at all) it works fine in Google Chrome and brave b… (lire la suite)

I have done a clean install of firefox on my new pc and I cannot access the Rcgroup forums (very very slow to access if at all) it works fine in Google Chrome and brave browsers.

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