My Firefox Add-ons developer account was blocked without explanation

Hello I am dev from Hanbiro Inc, My Firefox Add-ons developer account appears to have been blocked. I am unable to access the developer dashboard and receive the error: "… (lire la suite)

Hello I am dev from Hanbiro Inc, My Firefox Add-ons developer account appears to have been blocked. I am unable to access the developer dashboard and receive the error: "You do not have permission to perform this action."

Additionally, one of my extensions shows that it has been blocked because the author has been banned.

However, I did not receive any email or notification explaining the reason for this action.

This extension was intended for private/internal use only and was not meant for public distribution. It does not collect user data, perform tracking, or execute remote code.

I would like to request clarification on: - The reason my account was blocked - Whether this action can be appealed or reversed - What specific changes are required to comply with Mozilla policies

I am willing to modify the extension to fully comply with all guidelines.

Thank you for your time and assistance. If needed, I can provide the extension source code for review.

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"Unexpected error" on sign in on only one device

I'm really stumped and confused why this would be, but, I'm unable to sign in to my account on one of my devices, though I can access it from other devices. I have a wor… (lire la suite)

I'm really stumped and confused why this would be, but, I'm unable to sign in to my account on one of my devices, though I can access it from other devices.

I have a work computer and a personal computer. I want to have a profile on my personal computer signed into a an account I share on my work computer so I can easily access tabs and history across my these to devices that's separate from my main firefox account attached to my personal email. Got the profile signed in on my personal computer, went to sign in on my work computer and got a message "unexpected error." I attempted to disable the extensions and clear cache at the advice of one thread I saw from years ago but I really have had a heard time finding anyone with this issue at all.

Anyway, any help would be appreciated! Thanks!

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No sound only on the Firefox browser

After a Windows 11 update my Firefox browser no longer has any audio. The sound is turned all the way up in the Sound Mixer and I have no Bluetooth devices connected. Aft… (lire la suite)

After a Windows 11 update my Firefox browser no longer has any audio. The sound is turned all the way up in the Sound Mixer and I have no Bluetooth devices connected. After it initially happened I connected my Bluetooth earbuds and it worked for a few minutes before it too lost audio.

I have audio on all my other applications.

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On 2026-04-15 from about 10:00 CDT on, I have not been able to update Nightly nor Firefox Developer Edition (Aurora).

On 2026-04-15 from about 10:00 CDT on, I have not been able to update Nightly nor Firefox Developer Edition (Aurora). Both of them notify me that there is an update avail… (lire la suite)

On 2026-04-15 from about 10:00 CDT on, I have not been able to update Nightly nor Firefox Developer Edition (Aurora). Both of them notify me that there is an update available, and when I click on Help -> About Firefox I get the usual panel that gives me the update ID to click on. Clicking on it tells me it's Downloading Update -- 0 bytes, and it never flashes the expected size of the update, never shows progress, and never completes. It seems to be acting as if the update server is out of commission.

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Profile missing after update

My browser updated to 149.0.2 on Windows 11 early April 2026. I first noticed the browser asking me to select a profile when trying to open hyperlinks from emails, but s… (lire la suite)

My browser updated to 149.0.2 on Windows 11 early April 2026. I first noticed the browser asking me to select a profile when trying to open hyperlinks from emails, but since I had not closed the browser since the update, I still had all of my information. When I went to restart, I was forced to make a new profile as no other ones were recognized. This also happened during an update at the end of 2025 and I was able to fix it with advise from support articles., Unfortunately, none of those fixes seem to be applicable anymore. Does anyone have a current fix? I have lost so much saved info!

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Downloading a file closes the source website.

Downloading a file closes the source website. Once clicking on the download icon, the subject file appears and the source website closes. The file can be downloaded, but … (lire la suite)

Downloading a file closes the source website. Once clicking on the download icon, the subject file appears and the source website closes. The file can be downloaded, but cannot return to the source website unless logging into the website again. The back arrow in upper left corner is not highlighted and cannot click on it. This is relatively new because it did not occur previously. Use to click on the download icon, the file would appear, download the file, hit back arrow and return to the website. Please help. Very time consuming and frustrating to have to keep logging into a website to get all needed downloads.

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New Keyboard Shortcut

How do we (users) modify Firefox functionality to "open image in new tab" using a keyboard shortcut? A configurable (about:) parameter would be very beneficial. If this i… (lire la suite)

How do we (users) modify Firefox functionality to "open image in new tab" using a keyboard shortcut? A configurable (about:) parameter would be very beneficial.

If this is already solved, please publish documentation on how to solve this without the use of questionable add-on's (which introduce security risks and privacy issues).

Thank you...

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Mozilla VPN and YouTube TV

Hello, this is AJ, I was thinking of signing up again but had a question. Could you please tell me if your VPN service will work with YouTube TV? I'm trying to watch m… (lire la suite)

Hello, this is AJ, I was thinking of signing up again but had a question.

Could you please tell me if your VPN service will work with YouTube TV? I'm trying to watch my local MLB team game through another US State or Country.

Thank you

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Windows 11 update occured affecting my browsing profile

A windows update occurred this AM 04/15/26 and it has affected my browsing. Don't know if this update effected my G mail. My U tube profile changed form browsing to histo… (lire la suite)

A windows update occurred this AM 04/15/26 and it has affected my browsing. Don't know if this update effected my G mail. My U tube profile changed form browsing to history. example: when I click on to my U tube profile it brings up the last view I was browsing. I cannot refresh Firefox like before from the help menu, of which would select the profile I desire.

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Websites not loading due to error message "This web site requires a secure connection."

Whenever i try to connect to any site, it fails to load and displays the following error message: This web site requires a secure connection. - The page you are trying t… (lire la suite)

Whenever i try to connect to any site, it fails to load and displays the following error message:

This web site requires a secure connection. - The page you are trying to view cannot be shown because this web site requires a secure connection. - The issue is most likely with the web site, and there is nothing you can do to resolve it. - You can notify the web site’s administrator about the problem.

When i press 'advanced' it says: [Site name] has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

This happens on every site i try to visit. I am on a samsung phone running android version 15. Other browsers do not have this problem (i am sending this from opera), and firefox works fine on my other devices.

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Cabelas.com and Basspro.com won't connect after the last update. Teva.com hasn't worked in over a year

After the last update Cabela's and Bass Pro websites are blocked, won't connect. Teva has been blocked for over a year, and I can't find a page on here where you can ins… (lire la suite)

After the last update Cabela's and Bass Pro websites are blocked, won't connect. Teva has been blocked for over a year, and I can't find a page on here where you can instigate a trouble ticket.

Firefox has been a great browser until lately, I'm disappointed guys!

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firefox return "secure connection failed" error message when trying to open other websites.

Firefox browser has stopped opening websites on my Dell laptop. Get "secure connection failed" error message. Other browsers work just fine. I have refreshed, uninstalle… (lire la suite)

Firefox browser has stopped opening websites on my Dell laptop. Get "secure connection failed" error message. Other browsers work just fine. I have refreshed, uninstalled and reinstalled Firefox from both firefox website (using Brave browser) and from MSN store.

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Want my old FIREFOX page back from earlier today

Best Buy Tech support took control of my computer today to get my printer to scan to the computer. After that was done, I went to my FIREFOX hompage only to see it compl… (lire la suite)

Best Buy Tech support took control of my computer today to get my printer to scan to the computer. After that was done, I went to my FIREFOX hompage only to see it completely changed from the way it was and I am now trying to get it back.

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With the 149.0.2 update I can not display my homepage anymore. My homepage is Yahoo.com

Recently my system updated Firefox to version 149.0.2. It works great! However, it will not display my homepage which is yahoo.com. I can go to any other website and … (lire la suite)

Recently my system updated Firefox to version 149.0.2. It works great! However, it will not display my homepage which is yahoo.com. I can go to any other website and everything is normal. But when I click on the little house for "Homepage" it briefly displays and then goes blank.

This does not happen when I use a different browser.

Please advise.

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